Sustaining Satisfaction, One Patient at a Time
UF Health Jacksonville and UF Health North receive seven Excellence in Healthcare awards.
A patient’s perception of care is nearly as important as the quality of care received. At UF Health Jacksonville and UF Health North, staff make it their top priority to meet the needs of every person and family they serve. Those efforts are being recognized by Professional Research Consultants Inc., a national health care research leader.
“Each and every day we emphasize that our focus needs to be on giving patients the best quality of care in the most compassionate way possible,” said Leon L. Haley Jr., MD, CEO of UF Health Jacksonville. “These awards show just how hard our organization is working to achieve those goals. I could not be more proud of the work produced by the people throughout this organization.”
Annually, PRC conducts a confidential survey of patients’ impressions of their care. The UF Health Jacksonville inpatient behavioral health unit received a Top Performer Award for scoring in the 100th percentile of PRC’s national client database in 2017.
Units at both hospitals received 5-Star Awards for scoring in the top 10 percent or above the 90th percentile of PRC’s national client database in 2017.
UF Health North’s inpatient units received a 4-Star Award for scoring above the top 75th percentile of PRC’s client database last year.
“It is an honor to recognize UF Health Jacksonville and UF Health North with seven Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, PhD, president and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in health care, and UF Health Jacksonville and UF Health North have shown their commitment to making the hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”
The Excellence in Healthcare awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences and engagement based on patient surveys. The awards will be presented during the 2018 Excellence in Healthcare Conference May 20 – 22 in Charleston, South Carolina.
2018 PRC Excellence in Healthcare Awards
TOP PERFORMER AWARD
- UF Health Jacksonville Inpatient Behavioral Health
- UF Health Jacksonville Cardiovascular Intensive Care Unit
- UF Health North Ambulatory and Outpatient Surgery
- UF Health North Emergency Department
- UF Health North Inpatient Medical and Surgical Unit, 4th Floor
- UF Health North Outpatient Surgery Center
- UF Health North Inpatient Units