At UF Health, patients are at the heart of everything we do. They determine what services we provide and how we administer them. They are the motivation for the team-based approach used within our departments. As an academic health center, we serve people and families who are also the inspiration for the ongoing research conducted at the University of Florida colleges of Medicine, Nursing and Pharmacy.

UF Health Jacksonville and UF Health North recently received national recognition for providing exceptional patient care. Professional Research Consultants Inc., or PRC, conducts confidential patient satisfaction surveys. As a result, units in both hospitals have been given Top Performer, 5-Star and 4-Star Awards. These honors may come by way of PRC, but the feedback and positive scores came directly from our patients. Congratulations and keep up the good work!

Our passion to improve patient care also drives our innovation. This year, UF Health Jacksonville became the first hospital in the world to implant a regenerative bio envelope with a cardiac defibrillator. One of our UF Health cardiologists worked with a vendor to create the tailor-made pouch, which prevents a patient’s body from having an inflammatory response or causing calcification around the device.

This level of innovation and collaboration is how UF Health continues to positively impact patients and improve health care. It is through your ingenuity that we will solve many of our most pressing health-related problems. Through our commitment to transform lives, prevent disease and restore people to full physical and mental health, we can make the delivery of care more effective — and efficient.

Sincerely,

Leon L. Haley Jr., MD, MHSA, CPE, FACEP