Letter from the CEO, March 2018
Your ongoing, exceptional service is what makes us “the region’s most valued health care asset."
Three years ago on a bright, sunny morning, the ribbon was cut and the UF Health North medical office building opened to the public. North eventually became the first hospital UF Health built from the ground up in Jacksonville, providing more families in North Florida and South Georgia with greater access to our high-quality health care.
Since the opening of the medical office building and bed tower expansion, UF Health North has continued to see a steady increase in the number of patients served and services offered. Last year, more than 41,500 patients visited UF Health North’s Emergency Department and almost 57,000 people received specialized care from our physicians. Among the new services, expectant mothers who are scheduled to deliver by cesarean section can now do so using a new technique. Gentle C-sections provide small changes to the procedure that make it more family-centered.
UF Health Jacksonville and University of Florida Jacksonville Physicians Inc. are also committed to enhancing the patient experience and have been nationally recognized for their efforts. All 34 of the UF Health Jacksonville and UFJP family medicine, pediatric and internal medicine practices have been recognized as Level 3 Patient-Centered Medical Homes by the National Committee of Quality Assurance. This designation indicates our practices strengthen the patient-provider relationship by providing highly coordinated care using a team-based approach and effectively using technology, such as the MyUFHealth web portal and MyChart mobile app.
As we continue to grow our impact through the innovative health care, education and research we conduct at UF Health Jacksonville, UF Health North, our primary care and specialty practices, and the University of Florida’s colleges of Medicine, Nursing and Pharmacy, our ultimate success relies on our patients’ well-being. Each of you directly or indirectly touch our patients’ lives, and it is through your ongoing, exceptional service that we will continue to be “the region’s most valued health care asset.”
Sincerely,
Leon L. Haley Jr., MD, MHSA, CPE, FACEP
